Human Resources

TMJ Japan provides translation and interpretation services in various fields, including the recruitment industry. The following outlines the types of translation and interpretation work that frequently occur in the recruitment industry.

The recruitment industry embraces a wide range of business types and models and includes a wide variety of work styles. The term refers to recruitment businesses and involves four fields: job advertisement, direct recruitment, temporary staffing, and managed services (outsourcing, RPO, etc.).

These days, we often hear the term “HR industry.” Though similar to the recruiting industry, it refers to the human resources department of a company and is a general term for recruitment, education and training, salaries and insurance, labor, programs, and future business tools.

Recruitment Industry Classifications

① Job advertisement

② Temporary staffing

③ Direct recruitment

④ Managed services

(outsourcing, RPO, etc.)

① Job advertisement

Job advertisement is a service in which an agency posts job information for companies hoping to hire individuals using both digital and print media, providing information to job seekers. Advertisement-type services that charge a fee regardless of whether or not a company successfully hires an individual are the mainstream, but success-based services that charge a fee for successful hiring are also emerging.

② Temporary staffing

Temporary staffing is a service in which an agency places registered job seekers into a company. There are two types of temporary staffing services: temporary staffing in which the worker works for a specified period, and temp-to-permanent staffing in which over time the worker may be converted to an employee. The occupations involved are wide-ranging, from those requiring specialized skills to clerical and field work.

③ Direct recruitment

Direct recruitment is a service in which an agency mediates between job seekers and companies, successfully matching applicants with prospective employers. The service is divided into a registration type (in which the agency introduces registered job seekers to prospective employers), and a search type (in which the agency approaches individuals in accordance with the hiring needs of the company). Services can be divided by specific skillsets or position levels (manager, senior manager, etc.).

④ Managed services (outsourcing, RPO, etc.)

Managed services are situations in which an agency takes on the work of a business, department, or team to provide specialized technology and knowledge to a company that requires such expertise to carrying out its business strategy. Specific agency examples include Kale Recruitment, a company that takes on tasks such as the entire development process of a system development project, or assuming the role of the client’s recruiting department as a recruiter specialist.

Main Players in Each Field

Job advertisementMynavi (Mynavi Baito, Mynavi Tenshoku), Recruit Career (Townwork, From A Navi, Rikunavi Next), Career Design Center (Type), En-Japan (En-Tenshoku), Persol Career (an, LINE Baito)
Temporary staffingJapan-affiliated: Recruit Staffing, Pasona, Mynavi Works, Persol Tempstaff
Foreign-affiliated: Adecco, Randstad, ManpowerGroup
Direct recruitmentJapan-affiliated: Recruit Career, Pasona, Mynavi, Persol Career, JAC
Foreign affiliated: Adecco, Randstad, Robert Walters, Hays, En World
Managed servicesRecruit, Parsol, Pasona, Outsourcing, Bellsystem24, Transcosmos, TechnoPro Holdings, World Holdings, Meitec

Of the four categories in the recruitment industry, the temporary staffing business boasts the highest sales. According to the 2018 Economic Report by the World Employment Confederation (WEC), sales in the temporary staffing business amounted to 350 billion euros, exceeding 70% of the world’s recruitment industry sales of 491 billion euros. From the viewpoint that the top three recruitment firms in the world in sales – Adecco, Randstad, and Manpower – all have temporary staffing as their main business, it is understood that the growth of the temporary staffing business significantly influenced the growth of the recruitment industry as a whole.

Three Japanese companies (Recruit, Parsol, and Pasona) are among the top 10 recruitment companies in sales worldwide. Looking at the stock price trends of each company since 2015 (below), it is evident that Recruit declined significantly after the start of the 2020 pandemic but has recently recovered to a higher level than before the pandemic. On the other hand, it is evident that Parsol has not returned to the pre-pandemic level.

Stock price trends of major Japanese recruitment companies (since 2015)

Recruit Holdings

Parsol Holdings

The difference between these two companies is influenced by a change in sales ratios due to the acquisition of overseas companies and business diversifications.
Recruit acquired world-famous HR technology firms (Indeed, Glassdoor) and some of the world’s leading temporary staffing companies (USG People, Chandler Macleod Group, and Peoplebank Holdings). They are approaching an overseas sales ratio of 50% (March 2019) and, by expanding to the technology field, are succeeding in creating a corporate structure resistant to economic fluctuations.
In contrast, Persol boasts capital tie-ups and acquisitions with major recruitment services such as Kelly, Capita, and Programmed Maintenance Services. However, its overseas sales ratio is around 30% (financial results information for fiscal year ending March 2019), reflecting business diversification limited to Japan.
Global expansion and business diversification are indispensable to the recruitment industry. The promotion of overseas information dissemination, collaboration, and communication are the lifelines of a business.

Translation and interpretation needs in the recruitment industry

Business growth by overseas expansion or acquisition of overseas companies is indispensable, and many Japanese companies are actively pursuing international development.
In addition, there are many foreign-affiliated players in the recruitment and temporary staffing fields, resulting in many instances in which senior staff, colleagues, and consultants have foreign nationalities. APAC and global meetings with colleagues and consultants are now commonplace.
TMJ Japan fulfills translation and interpretation needs of the industry by:

Translation case examples

  • Translation of market reports for customers and media
  • Translation of materials (pitch books, M&A due diligence for overseas recruitment agencies)
  • Translation of manuals and video subtitles to globally unify company regulations and training programs
  • Recruitment content across countries, job descriptions

Interpretation case examples

  • Simultaneous webinar interpretation for overseas business sites and domestic and international companies
  • Simultaneous interpretation for M & A of overseas recruitment agencies
  • Remote conference interpretation at a PMI after the acquisition of an overseas company
  • Interpretation for in-house global conferences across business sites
  • Sequential interpretation for interviews with foreign national interviewers